These are anonymised accounts of actual Fetch engagements. The numbers are real. The situations are real. Names and identifying details have been changed.
Nine builds across defence, media, retail, ed-tech, industrial and regulated finance, 2024–2026. Sector and year only; references on request.
Wearable ingestion → aggregation → participant and admin apps, SingPass OIDC login, dual CI with SAST and secret detection on every push. Fully containerised, no secrets in source.
Spreadsheets and chat replaced by one system from inventory to the rider's phone, delivered fixed-scope in a 16-week programme. Handed over August 2026 with a full handover pack; phase 2 scoped.
Chrome extension streams interview audio for diarised transcription; a scoring service applies per-role rules and LLM evaluation. Handed over to the client's own cloud in June 2026 and in production.
Reply, moderation and engagement on separate Azure OpenAI deployments, Redis job queues, editorial control from a CMS. Built to a container registry on every push.
Tutoring platform plus a separate multi-provider LLM gateway and OCR pipeline: the operator can switch or add models centrally without touching the student-facing app.
Raspberry Pi edge service reads the scale over serial, buffers offline and retries on reconnect; realtime cloud backbone; capture / review / admin web; OpenAPI interface for the ERP.
In every case, the client already had access to AI tools. ChatGPT was free. Copilot was built into their Office subscription. The problem was that nobody had redesigned the workflows those tools were supposed to improve. We always start with workflow mapping, not tool deployment.
Every client who had previously attempted an AI implementation had failed at adoption. The tool was deployed, the team was given a login, and within weeks they'd reverted to their manual processes. We treat adoption as the primary deliverable, not an afterthought.
In every engagement, we establish a baseline measurement before we start and track time savings weekly post-deployment. The ROI is never theoretical — it's measured in hours recovered and costs eliminated.
Book a 45-minute strategy call. We'll assess your workflows and tell you honestly what a Fetch engagement would look like.
